When it comes to email incident response, time is money. Inefficient response processes don’t just monopolize your limited IT resources; they can lead to stolen data, significant financial loss, and permanent brand damage. Having a documented remediation strategy is the only way to minimize the effects of a devastating attack.
This actionable checklist serves as a template to help you prepare your organization for effective, lightning-fast incident response.
In this checklist, you will learn how to:
- Prepare: Align your technology, people, and processes before an attack occurs.
- Identify: Automate incident creation and track user actions like clicks, forwards, and replies.
- Contain: Respond swiftly to remove suspicious emails from all affected inboxes and block access to malicious sites.
- Recover: Restore data from cloud backups and update security policies to blocklist malicious senders and geos.
- Escalate: Leverage platforms that provide proactive threat hunting based on unusual inbox rules or suspicious logins.