Unreliable backups, limited alerting, and phishing risks can make customer protection harder to manage at scale.
Vivid Computers adopted the Acronis Cyber Platform to manage backup and cybersecurity services through a single platform, cutting complexity and making customers easier to support. That shift also opened the door to move from break-fix work to recurring data protection revenue.
Read this case study to see how Vivid Computers did it while also growing a more scalable business in the process.
In this case study, you’ll learn:
- Reduced complexity by managing multiple customers through a single integrated platform
- Strengthened customer protection with reliable backup and email security services
- Drove steady recurring revenue growth by showing clients the value of proactive protection