How to Set Up a Smartphone for Elderly Loved Ones


On an iPhone: Tap and hold on the home screen until the icons wiggle, then drag them around to rearrange or tap the X to uninstall them.

Add Shortcuts for Useful Tasks or Apps

One of the best things you can do is place shortcuts on the home screen to make it easier for them to call or message their closest contacts with a single tap.

On an Android phone: Tap and hold on the home screen and select Widgets, choose the Browse tab, then scroll down to Contacts, choose Direct dial, and select a contact. You can place the shortcut anywhere on the home screen, and they can call that person simply by tapping it. You can add Direct message shortcuts in the same way.

On an iPhone: Use the Shortcuts app. If you create a folder for the home screen, you can potentially add multiple shortcuts. You can tap the plus (+) icon at the top right to add a new shortcut, search for or scroll down to Phone or FaceTime, tap on it again, then tap Contact and pick the contact you want to add. Tap at the top and choose Rename to give the shortcut a name, choose the icon, and Add to Home Screen. You can also tap and hold on the home screen until the icons wiggle and tap Edit at the top left, then Add Widget, and choose Contacts, then select the contact you want to add, but this will require an extra tap when they want to call.

Screenshots from a mobile phone showing how to  add a shortcut to call a contact using the Android operating system

Call contact shortcut on Android

Screenshots: Simon Hill

Consider a Simple Launcher (Android Only)

With Android phones, you can change the “launcher,” which determines the look of the whole interface, including things like app icons and font size.

Samsung phones have an alternative launcher called Easy Mode built in. To toggle it on, go to Settings, Display, and choose Easy Mode. There are loads of alternative Android launchers that you can install, and several simplify the phone experience with big icons. Simple Launcher, Big Launcher, or Senior Home are all worth a look.

Increase the Font Size

To make the font more readable, you can increase its size. There are loads of other handy smartphone features for folks with vision loss.

On an Android phone: Go to Settings, Display and touch, and choose Display size and text, then drag the slider to adjust. You can also get there via Settings, Accessibility, then Display size and text.

How to Protect Yourself Against Getting Locked Out of Google, Dropbox, iCloud, OneDrive


If you’re sensitive to tech disasters, you might want to look away now: A recent Reddit thread tells the story of an unfortunate user who found 30 years of photos and work locked away and inaccessible in Microsoft OneDrive.

The individual made use of their cloud storage account to consolidate files from various hard drives, which had to be discarded due to a move. The plan was to then move the files back from OneDrive to new hard drives, but before the user was able to do this, their account was locked by Microsoft—without any reason given.

It’s still not clear why the account was locked or why Microsoft has so far ignored the user’s appeals to restore access, but it’s a warning to the rest of us—and a reminder to put a few basic protections and precautions in place.

Keep Multiple Backups

It used to be a truth universally acknowledged that data wasn’t properly backed up until it was backed up twice, in two separate locations. You can copy your important files to an external hard drive, but if it’s in the same room as your laptop, then theft, fire, or flood can wipe out both copies at the same time.

Today, having two backups of everything—so three copies in total—might seem excessive, as cloud storage services so rarely go down. We’ve all become used to the idea that the data we’ve logged with Microsoft, Google, Apple, or other providers is always going to be available, so we don’t need to worry about it.

Apps will often push you to delete local copies of your files.

Apps will often push you to delete local copies of your files.

Photograph: David Nield